DialAdvantage Help

Use DialAdvantage to make cheap international calls from your cell phone or landline to international cell phones and landlines virtually anywhere worldwide Save more money on your very next international call with DialAdvantage.

Signing up for DialAdvantage is as easy as 1, 2, 3.

• 1. Use our rate finder to view our best rates to the countries you call most.
• 2. Register a phone number (up to 9) to securely create your account.
• 3. Start calling!

Orders are processed instantly and your account will be activated immediately upon order approval. If your order requires a manual verification by a DialAdvantage customer support representative, account activation will be delayed until your order has been verified and completed.

Currently, DialAdvantage access numbers can be dialed from within the Domestic USA, Alaska, Hawaii, Puerto Rico, the US Virgin Islands, and Canada to make cheap international phone calls.

Yes.

Yes.

No. You only pay the low advertised per minute country rate to call to international land lines and cell phones from the US, including Hawaii, Alaska and Canada.

Minutes will only expire if left unused for a period of 6 months (180 days) from last use. The expiration period also resets whenever you recharge.

Recharging your account simply means to add more minutes to your existing account. You can recharge your DialAdvantage calling service manually by logging into your online account or setup auto-recharge to have minutes automatically added to your account whenever your available minutes are run low. Setup auto-recharge.

You can recharge your DialAdvantage account for a minimum of $10, then by $10 increments up to $200. Need a business account? Contact us for business pricing options.

Sign up for Auto-To-Up under the My Account page and we will recharge your account with a fixed amount (from $10 to $100) whenever your account falls below $5. Never run out of minutes! You can terminate your auto-top-up settings any time, online.

The DialAdvantage prepaid calling service offers a high quality phone call, carried over TDM and VoIP connections to ensure a quality connection at a competitive per minute rate.

PINless dialing (ANI recognition) is a feature that removes the need for you to dial a long PIN number every time you want to make a call. DialAdvantage will automatically recognize any phone number stored in your online account.

Yes. You can store up to 9 speed dial phone numbers in your DialAdvantage account. These numbers may be added and deleted by you.

You can store up to 9 numbers on your account for frequently called numbers.

Visit http://www.dialadvantage.com/access-numbers

Visit http://www.dialadvantage.com/how-it-works

You can reach the customer service department by visiting http://www.dialadvantage.com/contact or calling us toll-free at (800) 483-3805.

Yes, just visit http://www.dialadvantage.com/my/call-history (You'll be asked to sign in if you haven't already.)

DialAdvantage customers can purchase minutes online with a credit card or via PayPal.

HTTP cookies are small pieces of data sent by a web server to your browser which then stores them on the hard drive of your computer.

Cookies allow information to be preserved during your visit to a site or even between visits. This makes it possible for web sites to 'remember' the items in your shopping cart or your configuration preferences for example.

Cookies can be used to associate your computer with any information you have provided to the web site issuing the cookie. It is therefore very important that you trust a web site before sending any personal data to it via web forms. To earn your trust, we have implemented the P3P privacy specification on our site.
P3P provides a standardized way of declaring what information is collected from site visitors, how it is used, and how it is tracked. Cookies are covered by the P3P specifications. You can read our full P3P privacy policy online.
P3P also includes provision for an XML data file policy that your browser can read before you accept a cookie. The data in this file is used by many of the more advanced browsers to warn you when the web site's policy does not conform your security preferences. (Browsers generally include an security preference interface, complete with sensible default preferences.)

The cookie protocol specifies that cookies are only transmitted to the website that issued them, in the first place. For example, the cookies issued by our site can be read only by us, (and you of course).

Cookies are no more dangerous than the web page viewed along with them. Since they can only be read by your browser and the site that issues them, you should attached the same level of trust to cookies as you do to the site that issues them as a whole.

Yes! Transactions processed from DialAdvantage.com are encrypted by Rapid SSL's 128 bit Secure Socket Layer (SSL). SSL is the industry standard in e-commerce protection.

We maintain a vigorous consumer protection policy to fight fraudulent credit card users.
Our orders are encrypted by Rapid SSL's 128 bit enabled Secure Socket Layer (SSL). SSL is the industry standard in ecommerce protection.

All attempts at fraud will be reported to the appropriate enforcement agency and DialAdvantage makes available its own private investigation service to aid the state police and attorneys general in their pursuit of credit card thieves.
Last, DialAdvantage staff are able to manually inspect all order.